If you can’t attend the show on the day you selected, this ticket can be used to attend on the other show day as it is valid for single day entry on either Saturday or Sunday. Kids under 5 enter the show for FREE again!
We welcome Companion and carers cards. Simply present your card at the door upon entry. Companion card holders enter free of charge upon presentation of your card, you just need to purchase a ticket for the person in your care. The same process applies to anyone holding a NDIS card or those accompanied by an Auslan interpreter.
Tickets are valid for a single entry only. Pass-outs will be issued for visits on the same day. Additional tickets are required for multi-day visits. If you have bought your tickets and need to swap days this is OK. Tickets are non-refundable and will only be refunded if there has been a technical error (such as a duplicate purchase). Ticket refunds will be refused one week after show date. See FAQs below.
Once I have purchased my tickets where will they be sent?
Once you have purchased your tickets they will be emailed to your inbox as a link embedded in the email. Click on these links, they will open a blank web page and the tickets will download directly into your downloads box. If you are unable to find your confirmation email, please check your junk or spam mail folders. If you still can’t find your tickets or think you may have entered your email address incorrectly simply contact us at [email protected].
Can I come on either day with my ticket?
When you buy your ticket you will need to select which day you want to attend the Show. Tickets are only valid for a single day entry so additional tickets are required if you would like to attend both days.
Do I have to print my ticket?
No, you are not required to print your ticket. At the Show entry you need to present your ticket for scanning, either as a printed version, or the digital version on your phone, or log into your account on the o-tix website and show your ticket. It will then be scanned and you can enter the event directly.
For any other ticketing queries, email [email protected]